Effective October 19, 2026
In short: Ownarr has no accounts, no ads, no analytics and no tracking. What you search for and request goes straight from your phone to the media server you connect to. If your server owner turns on instant alerts, our alert service passes notifications along without keeping what you requested or who you are. We don’t sell anything about you.
Who we are
Ownarr (“the app”, “we”) is an independent app for requesting movies and TV shows from a media request server, such as Seerr, Overseerr or Jellyseerr, that you or your household already run. Ownarr is not affiliated with or endorsed by Seerr, Overseerr, Jellyseerr, Plex, Jellyfin, Emby, Radarr or Sonarr.
Information kept on your device
To work, Ownarr stores a few things on your phone only:
- The address of the server you connect to, and your sign-in session for it (kept in your phone’s secure storage).
- An identifier used when you sign in with Plex.
- Your notification setting, and the last status Ownarr saw for each of your requests, so it can tell you when one changes.
This information is never sent to us. Signing out, leaving a server or uninstalling the app removes it.
Information sent to your server
When you sign in, search, browse or make a request, Ownarr talks directly to the server you connected to. That server is run by you or by someone you know, not by us, and its owner decides how it handles your information.
Services Ownarr connects to
- Plex (plex.tv), only if you choose “Sign in with Plex”. You sign in on Plex’s own page, and Plex’s privacy policy applies.
- The Movie Database (TMDB), which supplies poster and background images. Your phone loads these images directly, as it would on any website, so TMDB sees your device’s IP address.
- Your phone’s speech recognition (Google on Android, Apple on iPhone), only when you use the microphone button. It turns your words into text; Ownarr receives only the text and never records or stores audio.
- Expo, the service that delivers app updates. When Ownarr checks for an update, Expo receives technical information: the app version, your device platform, an anonymous install ID and your IP address. It is used only to deliver updates.
Instant alerts
If the owner of your media server turns on instant alerts, the server tells Ownarr’s alert service whenever a request changes, and the service sends a notification to the right phone. It works like this:
- Your phone registers a push token (an address for delivering notifications to this app on this phone) with our alert service, along with scrambled (hashed) versions of your account’s email and user names on that server. The service never receives or stores the readable versions from your phone.
- When a request changes, your server sends the service the title, the type of change and the requester’s email and name. The service scrambles the email and name the same way to find the matching phones, sends the notification, and does not store any of it.
- Notifications are delivered through Expo’s push service and then Google (Android) or Apple (iPhone), as for any app.
- The alert service runs on Supabase, in Canada. It keeps only push tokens, the scrambled identifiers, and a scrambled key for each server that has instant alerts turned on.
Turning off request alerts in the app, signing out or uninstalling removes your phone from the alert service. When instant alerts aren’t on, Ownarr checks your server for changes itself and creates notifications on your phone.
Permissions
- Microphone and speech recognition: only for voice requests, and only while you’re using the microphone button.
- Notifications: optional, to tell you when a request is approved or ready (and, for server owners, when a request needs approval). You can turn them off in the app or in your phone’s settings.
Demo mode
“Try the demo” runs entirely on your phone with a built-in catalogue. Nothing you do in the demo is sent anywhere.
Children
Ownarr is not directed at children under 13, and we do not knowingly collect information from children.
Your choices
We don’t hold readable personal information about you. To remove everything Ownarr stores on your phone and in the alert service, turn off request alerts or sign out, or uninstall the app. To ask us to remove anything else, email us. For information held by your media server, contact the person who runs it.
If you contact us
When you email us or use the support form at ownarr.com/support, we receive your name, email address, the details you include and, for the form only, a scrambled (hashed) version of your IP address used to prevent spam. We use this only to answer you. Support-form requests are stored with our Supabase project in Canada and delivered to our support inbox; we delete them on request.
Changes to this policy
If this policy changes, we’ll post the new version on this page and update the effective date above.
Contact
Questions about privacy? Email privacy@ownarr.com.